Refund policy

    Order Cancellations 

    • Orders may be canceled only with prior approval from Little Tikes Commercial Manufacturing. 
    • Custom or made-to-order products may not be eligible for cancellation once production has commenced. 

    Return Eligibility 

    • Written return authorization from Little Tikes Commercial is required before sending products back. 
    • The product must be unused, in resalable condition, and in original packaging or equivalent protective packaging. 
    • Returns must be shipped insured and with freight prepaid within 90 days of delivery. 

    Restocking Fee 

    • A restocking fee of 25% applies to all returns not resulting from a Little Tikes Commercial error. 

    Non-Returnable Items 

    • Custom, made-to-order, or personalized products 
    • Items damaged due to improper handling after delivery 

    How to Request a Return 

    • Initiate your request through the Contact form
    • Provide your invoice number, invoice date, and the reason for return. 
    • Once approved, you will receive detailed return instructions and a Return Authorization Number.